To turn off Hyper V, follow the steps given below: Many users have reported that by disabling the Hyper V option, they were able to fix this issue. Hyper V is a virtualization technology tool that is developed by Microsoft. The most common reason for Bluestacks app crashing is the Hyper V feature. After troubleshooting these causes one by one, this issue should be resolved. Here Is What You Can Do When Bluestacks Keeps CrashingĪs mentioned above, there are various different causes that can lead to the crashing of Bluestacks.
If you have such software installed, then that might be causing the problem. 3 rd party antivirus software like Avast and AVG are known to be incompatible with Bluestacks.Outdated or corrupted Bluestacks software is another common cause of this problem.Bluestacks mainly crashes when the Hyper V option is enabled as reported by the majority of the users who have faced this problem before.2.5 Solution 5: Increase Page File Sizeīluestacks is crashing in Windows 10 mainly because of the following reasons:.
2.4 Solution 4: Update Graphics Drivers.2.3 Solution 3: Disable/Uninstall 3rd Party Antivirus.2.1 Solution 1: Turn Off The Hyper V Option.2 Here Is What You Can Do When Bluestacks Keeps Crashing.1 Why Is Bluestacks Crashing in Windows 10?.If you're unable to launch BlueStacks 5 to send us a problem report, you can use the BlueStacks Log Collector program to send us a problem report by following the steps mentioned in this article. Along with the MEMORY.DMP, send us a detailed Problem Report and mention "BSOD" in the description so that we can help you find a resolution to this issue.ħ. Note: File size can be large, hence it cannot be sent as an email attachment.Ħ. Please check the date and time of the file before sending it, to ensure that it is indeed the latest file created just after the restart of your PC. Please upload it to a file-sharing service, like Dropbox, Google Drive, etc. However, if the issue still persists, send us the MEMORY.DMP file from the location C:\Windows\ on your PC. If you're using Avast Antivirus, following the steps mentioned in this article can also help resolve the issue.ĥ. Then, download and install the latest version of BlueStacks from our official website and see if this resolves the issue.Ĥ. Enable Virtualization on Windows 8, 8.1ģ.Click on the links below to learn how to: Now, please ensure that Virtualization is enabled on your PC. Uninstall BlueStacks completely by following this guide.Ģ. In such a scenario, please follow the procedure given below in order to solve this issue:ġ. This article will explain what to do if you get a blue screen stating ":( Your PC ran into a problem" while using BlueStacks 5, causing your PC to restart.
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